Our 2024 annual report is now live
Today we launch our 2024 annual report.
The interactive flipbook showcases our performance for the 2023-24 financial year. It also highlights the impact we’ve had and changes we have made to improve our services.
This year the report features a series of video interviews with our customers to enable us to showcase the difference our work makes.
We worked closely with members of our Customer Panel to shape the content and style of the report. It is now live on our website and will be emailed to customers this week.
Steve Hayes, our Director of Corporate Affairs and Communications, said: “With the help of our Customer Panel our reports continue to improve. We’re particularly pleased to be able to add video interviews with our customers to this year’s report as this brings the impact of the work we do to life in a new and engaging way.
“We want to be open with our customers about our performance, our services and how we plan to improve, and this report plays a crucial role in enabling us to achieve that.”
All social housing providers are required to produce an annual report of their performance for each financial year by the end of September by the Regulator of Social Housing. We also publish financial statements each year and we will share these later this week.
