Contact

You can get in touch with us using the details below.

A man and women sitting in their kitchen looking at paperwork and a laptop

Ways to get in touch

Telephone

You can call us on 0300 111 7000 between 8am and 7pm, Monday to Friday. Outside of our opening hours, your calls will still be answered by our emergency service.

Telephone calls to and from GreenSquareAccord numbers will be recorded for training and monitoring purposes.

Email

You can email us at info@greensquareaccord.co.uk

You can also send us a message using the form at the bottom of this page.

We aim to respond to all enquiries within two working days.

Customer portal

You can contact us using myGSA.

Social media

You can send us a message on Facebook or Instagram.

Post

You can write to us at:

GreenSquareAccord
2nd Floor
10 Brindleyplace
Birmingham
B1 2JB

Press and media

For all press and media enquiries, please contact:

press@greensquareaccord.co.uk
07928 697240

If you are contacting us outside of 9am-5pm (Monday to Friday), please call us.

We do not respond to customer queries or sales enquiries on this email address or telephone number.

Feedback and complaints

We are committed to learning from your feedback, whether it's a compliment, complaint, or suggestion.

  • Pass on a compliment

    If you've received great service and want to let us know, you can pass on a compliment.

  • Make a suggestion

    If you have any ideas that could help us improve our services, you can submit a suggestion.

  • Make a complaint

    If we've let you down, you can make a complaint.

Contact form

We aim to respond to all enquiries within two working days to let you know what will happen next.

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Consent for storing and processing submitted data 

Please read our privacy notice to find out how we process and use personal data.