Walsall health and independence services

Support to live independently, safely, and comfortably in your own home.

Our Help at Home service in Walsall is tailored to your needs, offering flexible support for everyday tasks. Whether you need a helping hand once a week or regular assistance, we’re here to lighten the load.

We can help with:

• Housework and laundry
• Grocery shopping and errands
• Escorting to doctor or hospital appointments (regular call)
• A sitting service for carers, giving you time to rest, recharge, or run errands while your loved one is supported

Contact us for a free, no-obligation quote.

This service is ideal for anyone needing support to remain confident and independent at home.

Helping you manage your care and stay in control.

We provide expert advice and practical support for those receiving direct payments or a personal health budget. Whether you’re managing things yourself or need extra help, we offer a flexible, three-tiered support system:

• Level 1 – You manage your own budget with light-touch support from our team (typically with care from a day centre or agency)
• Level 2 – You manage your care with a personal assistant, supported by our guidance
• Level 3 – We take care of your budget management for you via an individual bank account

Our role is to help you understand your options, make informed choices, and feel empowered, whatever your situation.

Compassionate, personalised support for people living with dementia, their families, and carers.

We offer a wide range of dementia services across Walsall, providing both early and ongoing support to individuals and families. Whether you’re facing a recent diagnosis or looking for connection and advice, our team is here to help.

Hard-to-reach dementia support

Pre-diagnosis support and dementia awareness for communities that may experience barriers to accessing services. We provide culturally sensitive outreach and education to ensure no one is left behind.

Dementia support at Manor Hospital

Our dementia support workers are based at Manor Hospital Walsall, ready to provide guidance, comfort, and signposting to anyone receiving care in A&E, outpatients, or inpatient settings.

Personal assistant dementia support

Our community-based personal assistants for dementia (PADs) provide direct, one-to-one support following diagnosis. They offer:

• Advice and reassurance
• Information about next steps
• Ongoing contact as needs evolve
  PADs can be reached at any time for continued support.

Dementia cafés

Our free dementia cafés are held across Walsall, offering:

• Social connection and peer support
• Light refreshments and meaningful activities
• A warm, welcoming space for both individuals and carers

We support carers and care settings across the borough through:

• Our monthly Dementia Carers Together support group
• Development sessions for Walsall care home staff and guidance through observations.
• One-to-one advice for informal carers navigating their role

Make a difference where it matters most.

Our services thrive thanks to the dedication of our volunteers. Whether you want to give back, gain experience, or connect with your community, we have a role for you.

Opportunities include:

• Helping at dementia cafés or events
• Assisting with befriending and social support
• Supporting carers’ groups and outreach
• Admin or behind-the-scenes support

Just a few hours a week can change lives.