Contact us

You can get in touch with us using the details below.

 A man and women sitting in their kitchen looking at paperwork and a laptop


You can call us on 0300 111 7000 between 8am and 7pm, Monday to Friday. Outside of our opening hours, your calls will still be answered by our emergency service.

Telephone calls to and from GreenSquareAccord numbers will be recorded for training and monitoring purposes.


You can email us at

You can also send us a message using the form at the bottom of this page.

Customer portal

You can contact us using myGreenSquare or Accord customer account.


Alternatively, you can write to us at:

Methuen Park
SN14 0GU
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Compliments, complaints and suggestions

We are committed to learning from your feedback, whether it's a compliment, complaint, or suggestion.

If you've received great service or feel we can do better, we want to know. Find out how to pass on a compliment or make a complaint.

If you have any ideas that could help us improve our services, please share them by filling in our suggestion form.

Press and media

For all press and media enquiries please contact:
07928 697240

If you are contacting us outside of 9am-5pm (Monday to Friday), please call us.

We do not respond to customer queries or sales enquiries on this email address or telephone number.

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