Accessibility statement

This accessibility statement applies to greensquareaccord.co.uk

This website is run by GreenSquareAccord Limited. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot skip to the main content when using a screen reader
  • some PDF documents are not fully accessible to screen reader software
  • some of our online form controls do not have properly associated text labels
  • some text and user interface elements do not meet colour contrast requirements
  • some linked images do not have alternative text
  • some images do not have descriptive alternative text

Request information in a different format

If you need information on this website in a different format, please contact us to discuss your requirements.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact our Communications team.

Technical information about this website’s accessibility

GreenSquareAccord is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-compliances are listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Alternative text

Some images do not have descriptive text alternatives, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).

We plan to add text alternatives for all images by July 2022. When we publish new content we’ll make sure our use of images meets accessibility standards.

Skip links

The website does not provide a link at the top of each page that goes directly to the main content area. This means people using assistive technologies cannot reach the main content of a web page quickly and easily. This fails WCAG 2.1 success criterion 2.4.1 (bypass blocks).

We plan to add a "Skip to main content" link at the top of each page by July 2022.

Form control labels

Some of our online form controls do not have properly associated text labels. This means the function or purpose of some form controls may not be presented to people using a screen reader. This fails WCAG 2.1 success criterion 3.3.2 (labels or instructions).

We plan to add text labels to all form controls by July 2022.

Text colour contrast

Some elements have low contrast between text and background colours, so it is difficult to read for people with low vision. This fails WCAG 2.1 success criterion 1.4.3 (contrast - minimum).

We plan to increase the contrast between text and background colours to meet accessibility standards by July 2022.

Non-text colour contrast

Some user interface elements do not have a contrast ratio of 3:1 against adjacent colours. This makes them difficult to see for people with low vision. This fails WCAG 2.1 success criterion 1.4.11 (non-text contrast).

We plan to increase the contrast between user interface elements and background colours to meet accessibility standards by July 2022.

Linked images

Some linked images do not have alternative text. This means that people who use a screen reader will not be provided with context for the links. This fails WCAG 2.1 success criterion 2.4.4 (link purpose - in context).

We plan to add alternative text to all linked images by July 2022.

PDF documents

Some PDF documents are not fully accessible to screen reader software.

New content will be published as HTML web pages to meet accessibility requirements.