Accessibility statement

This accessibility statement applies to

This website is run by GreenSquareAccord Limited. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • some text elements do not meet colour contrast requirements
  • some PDF documents are not fully accessible to assistive technology

Request information in a different format

If you need information on this website in a different format, please contact us to discuss your requirements.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact our Communications team.

Technical information about this website’s accessibility

GreenSquareAccord is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is not compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. The non-compliances are listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Text colour contrast

Some elements have low contrast between text and background colours, so it is difficult to read for people with low vision. This fails WCAG 2.1 success criterion 1.4.3 (contrast - minimum).

We plan to increase the contrast between text and background colours to meet accessibility standards by June 2024.

PDF documents

Some PDF documents are not fully accessible to screen reader software.

New content will be published as HTML web pages to meet accessibility requirements.