Manage your home

Repairs and maintenance

How to maintain your home and when you need to let us know about a repair.

A GreenSquareAccord van parked in a housing development

Report a repair

The easiest way to report a repair is through our online form or customer portal.

Repair responsibilities

Most minor repairs are your responsibility to fix, but some repairs are our responsibility.

Repairs process

What happens before, during and after your repair appointment.

Maintaining your home

Our step-by-step guides will help you carry out simple repairs and maintenance at home.

Electrical servicing

We’ll service the electrical wiring in your home every five years to make sure it’s safe.

Gas servicing

Every year, we'll service your gas boiler and appliances to check your home is safe.

Upgrades and improvements

We’ll survey your home every five years to check if it’s due any upgrades or improvements.

Estate services

By looking after your neighbourhood, we help make it a great place to live.

Disrepair claims

Things to consider before pursuing a claim through a claims management company.