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40+ Walsall residents

Our health and independence services support people aged 40+ across the whole of the Walsall borough.

A man standing in his garden with his arms crossed

Formerly known as Accord Age Matters, our health and independence services help Walsall residents get the most out of life.

From getting back into work to getting involved in social activities in your community, our programmes are helping people over 40 lead happy and healthy lives. 

Black Country Futures

As one of the key partners of Black Country Futures, we help bring positive change to people's lives and local communities through our support services.

We deliver both one-to-one and small group sessions to help people overcome their barriers and prepare for employment. We can help you access training, increase your confidence and help you apply for jobs. 

For more information about the Black Country Futures, contact Anita Maisuria on 07884 865 073 or Cordella Wright on 07918 577 049.

Building Better Opportunities

Through the Building Better Opportunities programme, we support people aged 50+ who are furthest removed from the job market. 

We’ll help you to overcome barriers you might face in finding work or being ready to work, such as being out of work for several years and lacking in confidence or being recently made redundant from a long-standing job and requiring new skills. 

Our Work and Enterprise Advisors will work with you to determine your goals and aspirations when it comes to future employment. We’ll help you with finding and applying for a job, including how to use online job sites and go through digital application processes.

To join our Building Better Opportunities Bridges programme, contact Penny Betts, Helen Charlesworth or Lisa Jarvis on 01922 638 825.

Personal health budget support

We can help people who receive direct payments or a personal health budget to make informed choices about your care and support. We can also help you manage your budget.

We provide three levels of support, depending on your needs: 

  • Level 1 – you are supported by a care agency or attend a day centre and you manage your own budget with the support of our Direct Payments team
  • Level 2 – you are supported by a personal assistant and manage your own budget, with help from our Direct Payments team
  • Level 3 – you are supported by a care agency or attend a day centre, and our Direct Payments team manages your budget on your behalf by opening an individual bank account

To find out more about this service, please email us or contact Freya Belgian on 07710 487 289 or Chloe Smith on 07580 977 890. 

Healthy Years Ahead

Working closely with community and specialist services, we can help you to take practical steps to improve your health and reduce the risk of developing chronic health conditions in later life. 

We provide advice, support and training on:

  • emotional wellbeing
  • healthy eating options
  • increasing physical activity
  • maintaining a happy, healthy and independent life

We work with both individuals and groups across Walsall. If you’re an employer, we can run tailored information sessions to help your workforce stay fit and well.

For more information about the Healthy Years Ahead programme, call us on 01922 638 825 or email us

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Help at home

We can provide you with as much or as little help as you need around your home through our help at home service. We could take care of the housework, do your shopping or go with you to doctor or hospital appointments. 

We also offer a sitting service for carers who need some time to themselves, while their loved one is being well looked after. 

Our help at home service costs from £16.90 per hour.  

To find out more, contact Jenny Holloway on 07718 987 020.

Pathways 4 Life

Our Pathways 4 Life scheme provides information, advice and signposting for people in Walsall with dementia and their loved ones. 

We run dementia cafés where you can get advice and make friends over a cup of tea and our dementia personal assistants (PAD) can support you in the early weeks after your diagnosis. 

Our specialist dementia support workers also provide support and training for care homes, hospitals and hard-to-reach groups.

To access our Pathways 4 Life services, please contact Pat Roberts on 07788 385 447 or Stella Templeton on 07702 256 306.

Making Connections Walsall

The Making Connections Walsall programme is a great way to get involved in social activities in your community and can help you feel less isolated or lonely. 

We’re one of four voluntary organisations funded by Walsall Council to connect older people to community-based support services at our Social Connector Hub. 

West Midlands Fire Service coordinates all referrals to the programme, so you’ll need to speak to them first on 0121 380 6690 to register your interest. You’ll then be referred to the nearest Social Connector Hub to you. 

We know everyone’s different, so our team will meet with you to talk through the different support that’s available and the range of activities on offer. 

Telephone befriending

Through our telephone support service, you can have a regular chat with one of our friendly volunteers – all from the comfort of your own home.  

Contact Rebecca Dodd on 07824 548 205 to arrange a call. 

Volunteering opportunities 

We’re always looking for people to help us provide our support services across Walsall. Thanks to our invaluable volunteers, we’re able to make more of a difference to more people’s lives.  

If you could spare a few hours a week and would like to know more about volunteering opportunities with Health and Independence Services, please get in touch with Rebecca Dodd on 07824 548 205.

How to access our Health and Independence Services

For more information about any of the services we offer people over 40 in Walsall, please email us or call us on 01922 638 825.