Ways to get involved Sign up to our customer focus groups

Complete the form below to receive invites to our customer focus groups.

Two women working together

Customer focus groups will be facilitated by the Community Involvement and Investment team, and will feed directly into the Customer Panel. Locality focus groups will take place every six months, bringing together customers from each of the four geographic localities to discuss issues/themes and gather views.

Do you live in a GreenSquareAccord property?
Locality and customer focus groups will be organised to discuss issues/themes and gather views. Are there particular topics or issues that you are interested in?

Code of conduct

Our customer focus groups are open forums for discussing customer-related matters. We expect everyone to treat each other with respect.

To create a positive environment, please:

  • do not share offensive or insulting statements or opinions
  • avoid identifying or discussing specific individuals
  • refrain from sharing profanity, religious, or political content, as well as off-topic discussions that could offend others
  • report any concerns about offensive views to the Customer Involvement & Investment Team.

If you violate these guidelines, you may be asked to leave the focus group. Repeated violations may lead to a ban from future sessions.


We need your consent to store and process your personal information and share information about our customer focus groups with you.

Your personal information will be processed in line with our privacy notice.

We will only use the information you provide to share details about our customer focus groups. We will not share your personal details with any third parties.

You will be able to unsubscribe from our customer focus group mailing list at any time.