Managing your tenancy
You can find your tenancy agreement and update your contact details in your online account.
Before you move into one of our homes, you’ll sign a tenancy agreement. This agreement sets out how much rent you’ll pay and when you need to pay it. It also explains your responsibilities as a tenant, as well as our commitments as your landlord.
Your tenancy agreement will tell you whether you need to pay your rent weekly or monthly.
We’ve got a number of different ways you can pay your rent to make it quick and easy to pay on time. You can choose the option that suits you best.
If you need extra help to manage your tenancy and live independently, we can support you through our tenancy support service.
Our dedicated team can help you with:
- settling into your new home and setting up broadband, electricity, gas and water accounts
- furnishing your home
- getting to grips with your household budget
- accessing specialist support services, such as mental health, mobility or substance abuse
You can find out more about our tenancy support service by contacting us.